minorArchivedCircleCI

CircleCI: Delay in data appearing in UI and API

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

There is a delay in data appearing in the UI and API, impacting customers triggering pipelines and those relying on outbound webhooks and email/SendGrid notifications. The issue has been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report26 days ago
Delay in data appearing in UI and API(opens official status page in a new tab)
Identified: There is a delay in our data infrastructure causing delays before build data and some notifications become visible. We are working on a mitigation. Update: What's impacted: Customers triggering pipelines, and customers relying on outbound webhooks and email and Slack notifications. What can you expect Since 11:15 UTC: - Pipelines are still being created while this is ongoing but not yet processed, so retriggering may result in duplicate pipelines. - Outbound webhooks and…
by circleci status

Timeline

First report on status pageOct 12, 22:34 UTC
Delay in data appearing in UI and API
Source
Official statementOct 12, 22:34 UTC
Identified: There is a delay in our data infrastructure causing delays before build data and some notifications become visible.
Source
Status changedOct 12, 22:34 UTC
Status changed: new → archived (resolved more than 14 days ago).