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zyBooks IT zyLabs Fails to Load Due to AWS Infrastructure Issue

  1. Investigating(current)
  2. Trending(upcoming)
  3. Workaround available(upcoming)
  4. Resolved(upcoming)

Executive summary

zyBooks experienced a partial outage preventing IT zyLabs from loading due to a health issue affecting AWS. A fix is currently in place and being monitored.

No verified workaround yet

None of the linked reports describe a mitigation. Follow this incident to hear when one appears.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 BlueskyShow
  1. [1]
    Bluesky First report
    🟠 zyBooks: IT zyLabs not loading due to a health issue with AWS(opens Bluesky post in a new tab)

    🟠 zyBooks: IT zyLabs not loading due to a health issue with AWS Partial outage · Education · since 00:05 UTC Affected: IT zyLabs system Fix in place, being monitored Our probes: zybooks.com reachable from all 8 regions Details ↗ · #ZyBooks

    by outagewatch.flarewarden.com 0upvotes 1comments

Timeline

  1. First report on Bluesky post

    🟠 zyBooks: IT zyLabs not loading due to a health issue with AWS

    Source