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mediumArchivedCircleCI

CircleCI: Intermittent errors when viewing plan usage UIs or calling plan usage APIs

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

Customers experienced intermittent errors when viewing plan usage UIs or calling plan usage APIs. The issue has now been identified and resolved by the team.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Intermittent errors when viewing plan usage UIs or calling plan usage APIs(opens official status page in a new tab)

    Identified: Customers may experience intermittent errors when viewing plan usage UIs or calling plan usage APIs. We have identified the issue and we are actively working to mitigate these errors. Monitoring: We have mitigated the issue with plan usage APIs and the relevant pages in the UI are loading correctly. Resolved: This incident has been resolved.

    by circleci status

Timeline

  1. First report on status page

    Intermittent errors when viewing plan usage UIs or calling plan usage APIs

    Source
  2. Official statement

    Identified: Customers may experience intermittent errors when viewing plan usage UIs or calling plan usage APIs.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).