minorArchivedAnthropic

Anthropic: Issue with spend limits

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

An issue caused some organizations to be incorrectly paused for reaching their spend limits, resulting in refused requests on the Claude API and related services. This has now been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report1 month ago
Issue with spend limits(opens official status page in a new tab)
Resolved: We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.
by anthropic status

Timeline

First report on status pageOct 7, 21:23 UTC
Issue with spend limits
Source
Official statementOct 7, 21:23 UTC
Resolved: We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork.
Source
Status changedOct 7, 21:23 UTC
Status changed: new → archived (resolved more than 14 days ago).