WhatBrokeToday
Today's Trends
minorArchivedAnthropic

Anthropic: Delayed credits on the Claude Platform

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

The Claude Platform experienced delays in applying purchased credits to account balances, causing some requests to fail with insufficient credit balance. The issue has been resolved and is currently monitored for further issues.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Delayed credits on the Claude Platform(opens official status page in a new tab)

    Investigating: We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible. Monitoring: We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues. Resolved: This issue has been resolved.

    by anthropic status

Timeline

  1. First report on status page

    Delayed credits on the Claude Platform

    Source
  2. Official statement

    Investigating: We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).