WhatBrokeToday
Today's Trends
minorArchivedMongoDB

MongoDB Charts: Infinite login loop when creating new Charts projects

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the 'Visualization' tab will repeatedly be prompted to login and cannot view the Charts interface. Existing Charts projects are not affected.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    MongoDB Charts: Infinite login loop when creating new Charts projects(opens official status page in a new tab)

    Identified: Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected. Resolved: This incident has been resolved.

    by mongodb status

Timeline

  1. First report on status page

    MongoDB Charts: Infinite login loop when creating new Charts projects

    Source
  2. Official statement

    Identified: Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).