minorArchivedAnthropic

Anthropic: Elevated errors on platform.claude.com

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

Elevated errors on platform.claude.com Usage page and Admin API usage report are affecting usage data. Core functionality is not affected, but a mitigation for the Usage page and Admin API usage report is rolling out.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report25 days ago
Elevated errors on platform.claude.com(opens official status page in a new tab)
Investigating: We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible. Update: We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most…
by anthropic status

Timeline

First report on status pageOct 13, 18:00 UTC
Elevated errors on platform.claude.com
Source
Official statementOct 13, 18:00 UTC
Investigating: We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report.
Source
Status changedOct 13, 18:00 UTC
Status changed: new → archived (resolved more than 14 days ago).