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MongoDB: Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

Some Atlas customers with deployments in the AWS me-central-1 (United Arab Emirates) region may experience delays in cluster operations due to connectivity and power issues affecting APIs and instances in a single Availability Zone of the me-central-1 Region, causing increased errors and latency for some AWS services.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

AWS is reporting connectivity and power issues affecting APIs and instances in a single Availability Zone in the me-central-1 Region, which can cause increased errors and latency for some AWS services.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)(opens official status page in a new tab)

    Identified: Impact: Some Atlas customers with deployments in the AWS me-central-1 (United Arab Emirates) region may experience delays in cluster operations (for example, creating, scaling, or modifying clusters and infrastructure-level maintenance tasks). Root cause: AWS is reporting connectivity and power issues affecting APIs and instances in a single Availability Zone in the me-central-1 Region, which can cause increased errors and latency for some AWS services and workflows. For the latest…

    by mongodb status

Timeline

  1. First report on status page

    Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)

    Source
  2. Official statement

    Identified: Impact: Some Atlas customers with deployments in the AWS me-central-1 (United Arab Emirates) region may experience delays in cluster operations (for example, creating, scaling, or modifying clusters and infrastructure-level maintenance tasks).

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).