minorResolvedOpenAI

OpenAI: Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(current)

Executive summary

The search functionality in OpenAI's Dots, ChatGPT Work, and certain ChatGPT thinking experiences experienced elevated error rates. The issue has been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report8 days ago
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences(opens official status page in a new tab)
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components ChatGPT Work (Operational) dots (Operational)
by openai status

Timeline

First report on status pageOct 30, 21:14 UTC
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
Source
Official statementOct 30, 21:14 UTC
Status: Resolved All affected services are operating normally again.
Source
Status changedOct 30, 21:14 UTC
Status changed: new → resolved (official status page reports resolution).